The Management of Camping & Bungalows ALTOMIRA gathers in the following document (Quality Policy) the core principles to be followed by the Management and its staff in order to achieve the company's main objective, which is to fully satisfy the expectations for our clients during their stay in our campsite by offering an attentive service, a pleasant environment along with first class facilities, and all this provided by a qualified staff.

This is based on the following core principles of the Camping – Bungalows Altomira's Quality Policy:

• Identifying client needs.
• Continuous training of our team.
• Professional service and custom attention.
• Creating a comfortable and pleasant environment.
• Continuous improvement and innovation of our facilities.
• Quality complementary services.
• Respect for the environment.

Navajas, 10th January 2010.